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Premier AV-300 Vibraphone

Range: 3 octaves, F-F

Number of Reviews: 1

Average Scores:
Sound and Tone: 10
Design and Construction: 8
Appearance: 10
Customer Support: 3
Overall Rating: 8


Reviewer: Tony Fontana
e-mail: vibraphoneman@yahoo.com
Date submitted: July 21, 2003 (updated Feb. 11, 2004)

Purchase Price: $3200

Sound & Tone
Rating: 10
Comments: The Premier AV-300 vibraphone has a full, deep, beautiful sound, tuned A442.

I love the mid and low range on this instrument. The tone quality is warm and inviting and the instrument projects well over the entire range. The keyboard is in tune with itself. As for in tune generally speaking, I cannot say because I have no reference point.

I find it difficult to talk about the sound of the instrument without talking about the mallets being used. So far I've only used two types of mallets; Grover's medium #222's (my first pair, would not buy them again) in a solo/practice setting and Mike Balter's hard #224's playing in a trio jazz setting (instrumentation included drums, electric bass and a vocalist, an acoustic setting for the most part). I like the sound using the Balter mallets, they give an edge to the tone plus the sound is well defined and projects very well.

I've also recorded the instrument using one microphone into my computer's sound card, a SBLive Value. Microphone placement in the middle of the keyboard about 20-24" above the keys. I was very impressed with the recording. I played the piece back flat, no tweaking the output and I thought it captured the sound pretty well, it was warm and pleasant (the setup was anything but professional).

With all of this being said, I have yet to play outside of my home/backyard. I've received a lot of feedback from the other musicians and people in general about the beautiful sound the instrument produces.

Design & Construction
Rating: 8
Comments: The graduated keys IMO make it easier for four mallet playing. Having played previously on only a few different models without graduated keys, close position voicing I found difficult to manage. The key bed is made out of wood and mounts into the base via four posts. The key bed height is adjustable. Once the height is set, there are thumb screws to lock the key bed posts into the base. The base is made out of tubular metal and wood. 4" rubber lockable casters make moving it very easy.

This vibe is very solid, it does not move or shake as you play and use the footbar. The footbar runs the length of the instrument making it easy to pedal using either foot from any position.

The damper mechanism is the type that pulls the damper bar down from each end. This is a better design IMO than the single center mechanism but.....the damper pad is made of felt and it takes time to adjust in order to get the right amount of sustain when the footbar is not depressed. I would like to try Nico's silicon pad to see if it remedies this but, until then (when I start gigging regularly), Kleenex is working.

The resonators are easily removable without taking the keys off of the key bed. Of course, I had to do some cutting and filing on one of the resonator hooks to make that happen. I am surprised it left the factory that way.

The motor is a variable speed type and very quiet.

The only extraneous noise is an intermittent buzzing when some of the flat/sharp keys are struck. I'm not sure what is causing this, the cord maybe? It is definitely not a problem in a group setting but, I find it irritating when I practice or a solo situation.

To break this instrument down, the key bed must be removed from the base. This can be cumbersome without removing the keys for one person to do, though it can be done. I'm working on a custom case design for the key bed so I don't have to remove the keys to break it down. The base breaks down rather easily into separate pieces.

Appearance
Rating: 10
Comments: The bars are silver with a matte finish. The resonators are gold and the frame is black. I believe the metal base is a black oxide finish. This vibe looks beautiful just sitting there!
Customer Support
Rating: 3
Comments: First I must say, I'm not very happy with customer service. Secondly, you cannot purchase parts direct, you must go through a dealer.

Back to my first point. I have had a motor problem from day one. So far the support people in NY have not been able to help. They keep referring me to the factory. If I have to talk to the factory myself........ Can you say "RED TAPE"?

The problem is this, if I plug the vibraphone into an ungrounded outlet using an adapter (the plug is a 3 prong grounded type), the motor will not work! I've talked to customer support and they said "this is not suppose to happen".......

I finally contacted the factory via email through an address supplied by the Premier people in NY. It took about 2 months to finally get to the right person. I was faxed a wiring diagram of the transformer, motor and controller. The diagram was not very legible.

After all of this, I found that the 3 prong plug itself was wired incorrectly (not shown on the wiring diagram). I rewired the plug and viola! Problem solved. This has been a long process that I gave up on many times. It has taken 3 + years to get this fixed. Finally!

Overall Rating
Rating: 8
Comments: This is my first and for now only vibraphone. I've purchased this instrument about 2 1/2 years ago. With all that I've been unhappy with I must say that I am mostly satisfied. IMO, I think this is more of a concert type vibraphone than a gigging type though I am lead to believe it was designed with gigging in mind (the way it breaks down). If I had been exposed to more vibraphones before purchasing this one would I buy it again? I'm not sure. The sound is exquisite and that has definitely captivated me. I love to play it and hear it. I guess it continues to captivate me.